Please note that the delivery method, timing and charges vary between products so please refer to product pages for the specific information for each product.
Your item/s will be dispatched within 1-2 business days of Bowerhouse receiving your order and payment. If the item is custom, you can expect a longer delivery time, if this is the case the delivery time will be clearly advised on the product page.
Once your order has been dispatched you will be sent a confirmation email.
To ensure the safety of your order for many items a signature will be required upon delivery, so please ensure someone will be home to receive the delivery. Most items can be shipped to a business address if this is preferred.
Smaller items will be shipped using Australian Post, for these items your delivery should arrive between 2-5 days from the date of dispatch depending on your location. For Australia post sent items if you are not home when the item is delivered the postman will leave a card to notify you of attempted delivery and advise the location of a nearby AusPost Office where your parcel can be collected.
Bar Carts and other large/bulky items will be shipped using a courier, delivery for these items should take between 4-10 working days from date of dispatch depending on delivery location. For courier delivered items if you are not home when the item is delivered a card will be left in the letterbox and the delivery will be taken back to the depot. The card will contain the instructions for you to request and organize a second delivery attempt.
Although we take all reasonable efforts to ensure your order is delivered within the specified time, there can sometimes be delays due to circumstances outside of our control, we will make every effort to inform you of any unexpected delay and resolve any delays with our shipping partners as quickly as possible.
Collection Option for Perth Customers
For customers based in WA we can offer you the option to collect your order and for the shipping costs to be deducted. Pls contact us prior to placing your order if you would like to enquire about or arrange this.
Shipping charges are based on your total shopping basket value, please see the shipping charge thresholds below;
Shopping Basket Value Shipping Charge
$0.00 - $50.00 $10.00
$51.00 - $225.00 $12.00
$226.00 - $440.00 $30.00
$441.00 - $500.00 $60.00
$501.00 - $1000 $80.00
Bulky orders from remote regional Australia
The courier cost to ship bulky items to some remote areas of Australian can be more than the value of the actual item, if you are in a remote area, please contact us prior to placing your order so we can work out an arrangement, in some cases we may request an added surcharge to help shipping charges but don't hesitate to drop us an email so we can work something out.
Currently, we can only accept online orders through our website to Australian addresses. However we ship most items internationally, If you are an international customer, please email us for a shipping quote.
Still have a question? Contact Us and we will be happy to help.